I finished the assessment and I have not received an email.

If you did not receive TMR e-correspondence immediately upon passing (this is automatically generated), it may be due to:Full mailboxJunk ma...

My page is stuck loading

Please close all other browser windows, tabs and apps, and refresh your page. If the problem persists please clear your cache and refre...

How do I find out my CRN (Customer Reference Number)?

Unfortunately that information is not available to us via webchat. Please refer to the link provided below. https://www.qld.gov.au/transport...

Can I get a refund?

I am unable to issue a refund via the web chat function. You may be able to ask for consideration of a refund if you are unable to complete...

Changing your email address.

Changing your email addressIf you need to change your login email address, use the 'change email' link on the login screen. You will need to...

I have completed my final test. Why are my test results taking a long time to display?

Unfortunately sometimes the results can take a while to display. This can be due to a variety of reasons such as:network connectivity/speed;...

Error code 500

An Error code 500 is generally known to be a server connectivity issue. The server cannot process the request to connect for an unknown rea...

What will stop an applicant from ‘seeking assistance’ to successfully complete the program?

We encourage a shared learning experience. The new process represents a shift from a “test” to a “process” where discussion with family memb...

I have a question about the road rules.

For any questions on the content in PrepL and in particular, the road rules, please contact us directly at the following address: dlrr@tmr.q...